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What is virtual reality (VR)?
Virtual reality is a technology that immerses users in a computer-generated environment, allowing them to interact with the virtual world using specialized headsets and controllers.
Is VR for me?
Our theory is that, you never know if you don't try! We offer a wide of experiences for all age groups and interests; there’s usually something for everyone and we provide coaching on how to use the equipment.
Can I wear eyeglasses?
Yes, our headsets will fit over prescription glasses so you can see clearly in-game.
Are you wheelchair accessible?
Yes, our space is accessible. People who use wheelchairs can experience virtual reality in a fully accessible space.
Do I have to sign a waiver?
Yes if you are only booking virtual reality you will need to sign the waiver. Guests are encouraged to sign the waiver online prior to arrival to speed up the check-in process. If you are 18 years old or under, a parent or guardian will need to sign the waiver on your behalf.
Is there an age limit?
Yes, we recommend that children be 8 years of age and up to play virtual reality. Children should also be more than four feet tall to participate.
I’m worried about hygiene, are the headsets clean?
Yes, the headsets are wiped down and sterilized between each customer. We also offer free headset/sweat covers to wear underneath the headsets if there are still concerns.
Can I bring in snacks or drinks?
Yes, you may bring in nut-free snacks and drinks. We offer low sugar fruit juices and pop for sale at affordable prices.
Do you accept school trips?
Yes! We offer special bookings for class trips that can be geared specifically towards fun and educational VR. If you want more information about the educational games available, please contact us.
Do you accept corporate bookings?
Yes, we offer various exciting team building and corporate party packages for companies looking to try something new.
Are there any risks involved?
You may experience some slight motion sickness or dizziness when playing certain games – in this event, simply remove the headset for a moment to regain your composure.
How early should I arrive prior to my scheduled time?
We recommend that you arrive 10 minutes before your scheduled session, especially if it’s your first time trying virtual reality.
What is the rental duration and pricing?
Rental durations and pricing vary depending on the equipment and your specific needs. Please visit our pricing page on our website or contact our team for a personalized quote.
Can I rent VR equipment for personal use, events, or business purposes?
You can rent VR equipment by visiting our website, selecting the equipment you need, and filling out the rental request form. Our team will get in touch with you to confirm your order and arrange for delivery or pickup.
What types of VR equipment do you offer for rent?
We offer a wide range of VR equipment, including VR headsets, controllers, motion tracking systems, and accessories suitable for both personal and business use.
How can I rent VR equipment from your company?
You can rent VR equipment by visiting our website, selecting the equipment you need, and filling out the rental request form. Our team will get in touch with you to confirm your order and arrange for delivery or pickup. If you are looking for a customer VR solution, please contact us.
Do I need to put down a security deposit?
We will ask you for a $50 security deposit for Meta Quest 2 rentals and $100 per device for the Meta Quest 3 and Playstation VR2. This will be refunded after the return of the equipment, provided it's returned in working condition.
Technical FAQs
Meta Quest
Recommended space required to use Roomscale on Meta Quest Roomscale is a boundary setting that lets you move around inside your play area, you'll need a safe and unobstructed space measuring at least 6.5 feet by 6.5 feet (2 meters by 2 meters). If you have a smaller space than that, you can use your headset in Stationary Mode, which lets you play while sitting or standing in one place. Learn more about setting up and using boundary.
To connect to Wi-Fi from your headset Press / on your right Touch controller to pull up your universal menu. Hover over the clock on the left side of the universal menu. When Quick Settings appears, select it to open the Quick Settings panel. Select Wi-Fi. Select the toggle to turn Wi-Fi on, then select the Wi-Fi network you want to connect to and enter the password. Select Connect.
Find an installed video file on the Meta Quest The Files app is a file manager that allows you to access, browse, manage, share, and organize the files located on your Meta Quest headset. Screenshots and videos you take from your headset are also stored here. To open Files: Select o on your right controller to open your apps panel. Select Files to launch the Files app. Connect to Wi-Fi from your headset Press o on your right controller to pull up your universal menu. Hover over the clock on the left side of the universal menu. When Quick Settings appears, select it to open the Quick Settings panel. Select Wi-Fi. Select the toggle to turn Wi-Fi on, then select the Wi-Fi network you want to connect to and enter the password. Select Connect. Charge your headset To start, plug the charging cord into your Meta Quest headset and a power source to begin charging it. The charging indicator turns green once it's fully charged. If you haven't already charged your Meta Quest , we recommend keeping your headset connected to power while it runs the initial updates. Adjust your headset fit and view To start, you'll want to gently adjust the lenses by shifting them left, then right until they click into the position that allows you to see what's on the screen most clearly. Once your headset is adjusted, follow the instructions in-VR and in the Meta Quest mobile app to complete the setup process. Putting your headset to sleep Putting your headset to sleep means that it will automatically “wake up” when it senses that the headset has been placed on someone’s head. When your headset is in sleep mode, power will still drain from the device, although much more slowly than when it’s in use. You can put your headset to sleep by pressing the power button on your headset. You can wake it back up by placing the headset on your head. Turning your headset off Turning your headset off means that the system is completely off, and will only turn on when the power button is held. When your headset is turned off, much less power will be drained than if it were in sleep mode. You can turn your Meta Quest headset off by holding down the power button for at least three seconds until the indicator light turns off and you hear the power down chime.
How to Cast Your TV or phone must be on the same Wi-Fi network and be able to communicate directly with your headset to cast with Meta Quest. From the Meta Quest app, tap Casting. Tap on your headset, then tap the device you want to cast to. If you don't see your screen at first, tap Other Devices to search your network for an available device. Tap Start to begin casting. Tap Stop casting in the Meta Quest app when you're ready to stop sharing. Note: If you close the Meta Quest app or open a different app on your phone, casting will be stopped.
Playstation VR2
set up your console first by following the on-screen instructions and then shut down the system before setting up PS VR. Visit the PSVR Quick Start Guide for more information on how to set up your headset rental.